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Prel 8 device error?

Specific to Premiere Elements Version 8.

Prel 8 device error?

Postby andylambert » Thu Mar 31, 2011 6:00 am

Dear All,

Have been happily moving SVHS home movies onto DVDs. Burnt 7 so far successfully.
Today I tried no. 8 and got: device error - the target device isn't suitable for use.

I did some searching and some people said get rid of stop markers. In the previous 7 I had one stop marker at the end and they all worked fine!

Does anyone know what is happening?
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Re: Prel 8 device error?

Postby Steve Grisetti » Thu Mar 31, 2011 7:42 am

Welcome to Muvipix, Andy!

But can you clarify what you're doing?

You say you're working with S-VHS video -- but I assume that's not relevant to your issue, right? You've had no problems creating this project.

And this is one project, right? You're just making multiple copies of it. It's not 8 different projects, right?

If you are making several copies, it sounds like you're running the entire DVD transcoding process each time you want to create a copy. This is not only very inefficient, but it frequently leads to file corruption -- which sounds like what you're experiencing.

Is this the case? Or, if not, can you be a bit more specific about what you're doing and what's happening?
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Re: Prel 8 device error?

Postby andylambert » Thu Mar 31, 2011 9:32 am

Hi Steve,

Had successfully done 7 projects.
On 8th, did same thing and got device error.
Tried what someone said and deleted the one and only stopmarker (at end of movie) and it worked fine!?

Now on home movie 9. In preview I get audio but no video?

Can you suggest next step?

Cheers.
Andy
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Re: Prel 8 device error?

Postby Steve Grisetti » Thu Mar 31, 2011 9:45 am

I'm sorry, Andy. I'm still not clear what you mean by "On 8th, did same thing and got device error." And are you saying that you've now fixed this problem by deleting a stop marker?

And when you say "In preview I get audio but no video", are we talking about a whole new issue?

How did you get your S-VHS video digitized? What device did you use and what form did this video come in as?

Are you creating a new folder for each new project file you create?

How much free, clean, defragmented space is on your hard drive?
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Re: Prel 8 device error?

Postby andylambert » Thu Mar 31, 2011 9:51 am

Hi Steve,

Just by deleting the one and only stop marker at end of movie fixed the issue of 'Tape 8'.

Tape 9 started a new issue - brought in SVHS as before via Canopus ADVC110 device. It brings it in as an .avi file.
As per advice I create a new folder for each 'tape'. I add menu markers at significant junctures, then a disc menu. I edit and then preview it. This time I get the audio but no video.

I have 50Gb of free, clean space on hard drive.
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Re: Prel 8 device error?

Postby Chuck Engels » Thu Mar 31, 2011 10:45 am

Have you restarted your computer Andy?
This isn't common and you have been capturing just fine up to this tape.
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Re: Prel 8 device error?

Postby Steve Grisetti » Thu Mar 31, 2011 12:21 pm

Also, try outputting a short segment of your project as a WMV or MOV (Share/Personal Computer/MOV or WMV). See if it has both audio and video.

This will tell is if there is something actually wrong with the video or if there is just a setting in Premiere Elements that needs to be changed.
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Re: Prel 8 device error?

Postby andylambert » Fri Apr 01, 2011 2:51 am

I did restart PC but to no avail.

In the video playback window I did Right Click mouse and selected Playback Settings
Desktop Video Display During Playback radio button = selected
External Device = was set to ext DV so I selected None
Aspect Ration = Hardware (If Support)
Desktop Audio radio button = selected
EXPORT, External Device = was set to ext DV so I selected None
I also left Disable video output when in background selected.

Dont know why prel8 had did that but it all works fine now.
Tape 11 next!
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Re: Prel 8 device error?

Postby John 'twosheds' McDonald » Fri Apr 01, 2011 2:54 am

Just an 'aside thought', Andy.

You mentioned that you had 50Gb free space on your HD. Can you post your computer specs. My reason for asking is that if 50Gb is all the free space that you have you could soon be running into other problems.
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Re: Prel 8 device error?

Postby andylambert » Tue May 03, 2011 1:57 am

Yesterday a friend brought me a Hi8 tape that was 90 mins (3 times my svhs tapes). Connected Hi8 camcorder and it seemed to be working OK till it got to an hour, then it got to an Adobe splash screen that said prel8 had unexpectedy quit. This was on my old PC.

I have just built a new PC with Win7pro, 4Gb Ram, terabyte of HD, core i3 processor. So not much on it.

Installed prel8 and it got to an hour then crashed but it had saved 32mins (7Gb) of footage.

Does prel8 only allow capture in 30min chunks?
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Re: Prel 8 device error?

Postby Steve Grisetti » Tue May 03, 2011 7:52 am

Is this a new subject, Andy, or are we still working on your device error?

If it's a new question, I'd recommend you start a new thread so that we don't get a lot of confusion and cross-talk.
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