PRE 8 Failure

[fls1945]

Hi folks,
I have been reading some of the problems that you have encountered with PE 8, but I could not find my precise sit6uation. Hopefully, someone out there will be able to shed some light for me.

I have been running PRE7 successfully for roughly a year. I upgraded “just because I could”.


When I first installed PRE8, it seemed to work OK; it aborted without warning or message a few times during the initial tape captures, but that was reasonably tolerable. Then the failure rate accelerated. As of now, I can load the program, specify a new project, or request to open an existing one. In either scenario, it appears to go happily off to set up its various files etc, but before I see anything more on the screen, and before I even touch the mouse, approx. 30 — 40 seconds later, it is simply gone, with zero messages. Because there are never any “Save” messages, I am guessing that this is a true abort; not a premature shut-down ie., the program’s file management module is unaware of the shutdown.


Please note that throughout all this, the computer continues to operate normally. If I have other apps on the go, or am on the net, they all continue as per normal. If I have nothing else running, then I am left viewing the Windows desktop, and the computer remains ready to go. Thus I conclude that this is exclusive to PRE8


I have re-installed PRE8 and have the results have been identical. I reinstalled PRE7, and it works fine, so for the moment, I will continue to use it. Since I now have both releases on my computer, I re-tried PRE8 once more, just to confirm, and it continues to shut itself down as before.

My computer is as follows:
Windows XP Home Edition SP3
Processor — 2.4.ghz Core 2 Quad Q6600
64 kb primary memory cache
4096 kb secondary memory cache
Approx. 1tb storage space
I am attempting to edit video files taken from a DV camera

Any thoughts will be appreciated

[Chuck Engels]

Hi FLS, wanted to at least say Welcome to Muvpix

I just installed version 8 tonight so we'll see how that goes.
There have been a few problems with the new version it seems, some users have just gone back to version 7.
At least you do have a working version, but I hope there is someone that can give you a hand fixing your version 8 problem. I'll do what I can once I see what happens on my system.

[RJ Johnston]

It would be good to know what graphics card is installed in your computer. That seems to be a key factor, at least it was for me.

[fls1945]

My graphics card is NVIDIA GeForce 8500GT

[RJ Johnston]

I'm afraid that I'm not going to be of any help. I just tried capturing DV-AVI in Premiere Elements 8, and every time there's been a crash within 10 minutes. I tried 7 times.

[JohnnyO]

Even though PRE8 was on sale for just $29.99,Ifor my system I though that it would be a waste of money. IThe trial version works sililarly to the way it works on asfls1945's system. I decided not to take advantage of that offer. Even $29.99 is too expensive.

I am happy using MAGIX MEP 15+ and PRE7.

[Steve Grisetti]

In my experience, the single best strategy for successfully working with this program is to let it completely load up -- which can take several minutes. As I said in the thread below, I actually watch my Task Manager and wait for things to settle down before I touch the program. If I do that, it seems to run fairly stably on both a Windows 7 and XP machine.
viewtopic.php?f=81&t=6690&p=60183#p60183

[fls1945]

Hi Steve,
Thanks for the input. However, just to clarify my process:
My only involvement with the program is to specify that this will be a "New" project, and tell it the folder name for storage; then I can take a completely hands-off stance. The application seems to load correctly, and then after sitting for about 40 seconds, it simply disappears. Although I have not precisely measure the timing, it never seems to noticeably vary. It always stays up for at least 30 seconds, but never continues for as much as a minute

[Chuck Engels]

Have you updated your video and audio drivers?
Do you have the most current version of Quicktime?
Those are the three things that have always caused serious problems when out of date.

[fls1945]

Hi,
I've checked, and all of my drivers etc are up to date and/or the latest version. Thanks for the support, but I think I'll leave it for now. Hopefully Adobe will bring out a more stable interim release which I will be successful with. In the interim, I'll use PRE 7