How to import MPEG2 files in PE8?

[445]

I have installed my Premiere Elements 8 today.
Have spent several hours trying to "get media" from my mini DvDs, recorded on a Canon DVD Camcorder PAL DC21.

First I get this message:

ScreenShot034.jpg

I click OK.
Then I get this message:

ScreenShot035.jpg

The link brings me to this empty page:

ScreenShot036.jpg

Any ideas what to do?

[Chuck Engels]

Hi 445, Welcome to Muvipix

My guess is that the activation page is Flash based.
Make sure you have the most current version of flash player installed.
You have to activate the mpeg component before you can use mpeg files.

[445]

Hi, and thanks.

I have the Flash Player 10
Still get the same error messages.
The link is http://www.adobe.***/go/premiereel_encoder
Had to replace com with *** because I am a new user.

Is it empty only on my screen?

[Chuck Engels]

Everyone with Premiere Elements has had to visit that page since version 4.
Might want to call Adobe and see what they say about it, I've never heard of this happening before.

Make sure you don't have a popup blocker or anything like that turned on for that page.

Anyone else have any ideas?

[Paul LS]

Same thing happens to me... empty screen...????

[Steve Grisetti]

Try EXPORTING an MPEG first. (Doesn't matter what you use as source files.) This too, I believe, should trigger an automatic activation of the codec.