Shutting down when selecting Share - Disk

[pward76]

Does this happen with every project or just the current one?

Can you try exporting to DV-AVI and then importing that into a new project and try burning to a folder from there.
Don't do any editing or anything else, just import the clip, drop it on the timeline, no markers or anything, and try to burn the project to a folder.

Seems to be every project so far (the original and the test one we are working on).

I did capture the exported DVI, and got the same thing. Now here is a kicker. If I get the error message, and just move it out of the way, I can go ahead and burn to my folder anyway. In fact, the project is burning as I type this and I am looking at the error message box...

[pward76]

I'm thinking I need to contact Adobe support and see what they say....

[Chuck Engels]

I've heard of this happening before, maybe someone reading this will remember what the details were and where the post is.

I do think that you will not have a problem except you will have to close the application at some point. But your file should burn just fine

[pward76]

Well, after consulting with the Adobe tech support, they had me use msconfig from Start - Run, and disable all the non Microsoft startup processes, and the problem went away.

After re-enabling them one by one, it seems that there is a conflict with Adobe Active File Monitor V6. I thought it was Spyware Doctor at first, but I was mistaken. I will be letting Adobe know about this.

Thanks for all the help and suggestions. Hope this thread helps someone else.

Pat

[pward76]

well crud,

got it again.

Back to trying to figure out which process is conflicting.....

[pward76]

I found this thread on the Adobe PE user to user forum:

http://www.adobeforums.com/webx/.3c054044

It suggests that PE has conflict issues with Roxio, so I removed Roxio from my Dell pc (Roxio came with the pc) and so far, the problem has not re-occurred.

[Chuck Engels]

Thanks for the update Pat, keep us informed if anything changes

[alaindresse]

I have just moved to a new HP pc, with Roxio 9 preinstalled. I haven't created any disk with it yet, but am now concerned... will try that soon (probably tonight).

I will need something to burn CDs & DVDs, so am reluctant to remove Roxio. Any other suggestions short of removing Roxio ?

Regards,
Alain

[Chuck Engels]

Roxio isn't a problem on everyones machines, just some. Best thing to do is test everything with a small 5 - 10 minute project that includes video and photos.

[Bob]

I will need something to burn CDs & DVDs, so am reluctant to remove Roxio. Any other suggestions short of removing Roxio ?

If Roxio interferes, it's generally Drag-to-Disc that's doing it. Don't start Drag-to-disc and make sure it isn't in your startup folder.

[alaindresse]

I used premiere with no issues on my new computer, new Vista, new Roxio with no issues.

Thanks for the tip - I won't use drag to disk.

Regards,
Alain