5 hrs of work and CS6 titler crashed

[ChancyRat]

Web searches are bringing me no solution.
All my titles seem corrupt at this point so I even hesitate to open the project.
The PP Debug event window that pops up says:

Premiere Pro has encountered an error.
[..\..\Src\VideoFrameFactory.cpp-78]

The couple of times I re-opened, PP told me a serious problem had happened and it would have to close my program.
On re-open it made me save as a new file.
Most of the content is there, but if I open a title to edit it, while the image opens, none of the editing functions are visible. On closing the title, PP crashes again. I tried deleting the title where the error occurred, and working with another title, but the behavior repeats.

Is there anything I can do to salvage the project and fix the titler? I'm shocked and horrified at the work I might have lost.
Thanks,

[momoffduty]

I don't know what is going on with the project. What I would do is Save as Copy the project. Open up the copy and clear the cache. Save. Twirl up the timelines and audio tracks (the triangle to the left of the track). Did you render? Are you watching in full resolution?

[ChancyRat]

Thanks for trying to help.
What does twirl up the timelines do? What should happen.
I had been rendering without a problem all along.
What does watching it in full resolution mean?

[momoffduty]

Twirling up the timelines helps lighten the playback processing load. The same with changing the view in the playback monitor to a lower resolution such as 1/4 or 1/2 etc.

I would also do a reboot. If you are editing for long stretches making a lot of changes it is good to close the program and reboot.

[ChancyRat]

Thanks. It only took a minute to render the entire set of clips so I don't think there is a large load on the system?
The error message repeated when I looked at a title, but on saying Okay, it did open part of the titler window including the text, which I was able to edit and save.

However when I opened a title from the timeline, the system crashed again via the same error.

I have to kill PP in task manager before I'm able to open it again.

I did finally find some info in Adobe forums but nothing that has let me fix the problem.

http://forums.adobe.com/thread/1116521
http://forums.adobe.com/message/6171569#6171569

[ChancyRat]

Forgot to say I did all that you suggested but nothing has fixed this.
My Win7 Enterprise system is up to date, as are all Adobe updates, Flash, etc.

[Peru]

Did you try using a different font, perhaps Myriad Pro or one of the Arial fonts?

[ChancyRat]

At this point I can't make or edit any title, the error occurs just opening a title, whether from the timeline, the lower left corner area, or opening a new title in a new project. PP crashes.

[Peru]

How about going directly to the location on your hard drive of the titles and temporarily move them to another folder in a different location?

[Bob]

Just to rule out corruption of the preference file, hold down ctrl+shift+alt and start Premiere Pro. Hold the keys until Premiere completely starts. This will reset Premiere Pro to its defaults and reload the plugins cache. If the problem persists, it is due to something else.

[ChancyRat]

Thank you, that did not fix the problem. I opened a new project and created a title, and the titler was better but still partially corrupted. I attempted to open some of the tools, thinking that would bring all the parts back, but the error message popped up again.

I closed PP (had to kill it in Task Manager), restarted again using the method you suggested, and this time opening a new title brought the error message immediately.

[ChancyRat]

How about going directly to the location on your hard drive of the titles and temporarily move them to another folder in a different location?

I'm sorry I missed this. Where are the titles located? I don't see them in the auto-save folder or the preview files folder. I did not even know they were on my computer - in Premiere Elements I believe one could not save them? That's the program I used before CS6. Were they saved automatically as I worked?

[Peru]

Search your C drive for the title name or ".prtl"

In Premiere Pro CS5.5 they are in:
C\Users\Your user name\My Documents\Adobe\Premiere Pro\5.5\Templates

[ChancyRat]

Search your C drive for the title name or ".prtl"

In Premiere Pro CS5.5 they are in:
C\Users\Your user name\My Documents\Adobe\Premiere Pro\5.5\Templates

Thanks, in 6.0 I have no such folder. In the path you described I have auto-save, preview files, archieved layouts, and styles. A search for the .prtl extension brings no results in all of C.

Was I supposed to save as I went along?

[Peru]

Thanks, in 6.0 I have no such folder. In the path you described I have auto-save, preview files, archived layouts, and styles. A search for the .prtl extension brings no results in all of C.

Was I supposed to save as I went along?

The titles may not be there if they were not saved as a template. Try searching your other drives. The title file extension may be different for CS6. Maybe somebody who has CS6 can check that.

I'm not at my editing computer now, but when I get home I'll check the location of my titles not saved as a template.

By the way, your auto saves and preview files should not be on your OS drive, but on your media or export drives.