PSE9 Organizer won't display on monitor

[Ron Hunter]

I have PSE9 installed on my i7-950 Win'7 PC. I can open PSE9 "Edit" with no problem but when I select "Organize", I see the "Elements Organizer" button on the taskbar but the program will not "maximize" on the screen.

I can place the mouse cursor over the button and see an image as to what the program should look like, but when I click it to select it, it doesn't maximize on the monitor screen. I can't see it at all. I've also tried Alt-Tab combination to bring up the screen, no luck.

In Task Manager I see:
PhotoshopElementsOrganizer.exe*32 at 161396k
ElementsAutoAnalyzer.exe*32 at 159,232k

...so I know the program is running but I can't actually see it and work with it.

I can launch PSE7 Organizer and it displays properly.

Any idea what is going on here?

[Barb O]

Hi Ron,

Actually no I don't have any idea what is happening.

I can open PSE9 "Edit" with no problem but when I select "Organize", I see the "Elements Organizer" button on the taskbar but the program will not "maximize" on the screen.

a few questions -- maybe they will give a clue

-- in this scenario, was the Organizer open before you used the Editor and if it was open, did you enter the Editor from the Organizer ?
-- what is the resolution of your monitor ? were you using the max resolution of the monitor ?

[Ron Hunter]

Hi Barb,

I launched the Editor first, then launched Organizer from within Editor. This has proven successful occasionally. When I select "Organize" from the PSE9 intro screen, the Organizer never displays on screen.

Screen resolution is 1440x900.

FWIW, PSE7 Organizer launches and displays properly.

[Gerlinde]

Have you tried to open the Organizer from the program folder:

C:\Program Files (x86)\Adobe\Elements 9 Organizer> PhotoshopElementsOrganizer.exe

See if it is opening from there..

[Ron Hunter]

Wow! It opened when I double clicked that file. How did you know to try that? Cool!

That is awesome, but why does it work from there but not from the PSE splash screen???

[Gerlinde]

Ron - I don't know. I had a lot of problems with installing PSE9/PRE9. I installed/uninstalled at least 3 times. One of the problems was, that the program opened, but I could not see it or use it. I stumbled on the trick to open it from the program folder. I created a new shortcut to this folder and that worked.
But you should not have to do that. I bought the boxed program bundle from Amazon as they were offering it at a great price right at the beginning after it came out. I was never able to install it from these discs, something always did not work. I ended up downloading the trial from the Adobe site and using my bundle registration # to unlock it. Since then it worked.