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Catalog Backup Failure
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Catalog Backup FailureI'm using PSE 10 and am receiving the following message when trying to backup the catalog: "Your system is low on disk space and Elements Organizer cannot perform this operation. Try removing files to free up disk space." This message is inaccurate, since I have 1.42 TB of free space on the hard drive I am trying to use for the backup, and the backup itself will only need about 140 GB (based on how large it was a few months ago). I tried to backup to an external drive that has over 2 TB of free space, but I received the same message. Any suggestions?
Re: Catalog Backup FailureI suspect that the message of "system is low on disk space" is referring to space on your system drive - instead of space on the hard drive to which you are directing the Backup.
Many functions of the Elements Organizer need to use temporary file space during processing. So I suggest that you investigate - how much space do you have available on your system disk ? Also tell us - what OS are you running ?
Re: Catalog Backup FailureBarb, thanks for helping with this. I'm running Windows 7 Professional. The C drive, which I assume is the sytem drive, has 1.37 TB of free space, which seems like it should be more than enough. Or is there something else I should check regarding "system drive"?
Re: Catalog Backup FailureFor some people this type of problem has been as simple as insufficient disk space on the system drive: however, that does not seem to be the case for you. Therefore, I am expanding my suggestions of what to investigate - please comment on each of these for your system.
1 - My understanding is that Elements is getting the "workfiles" it needs for the Backup process from a category of storage known as Windows 7 Temporary Files. The Windows Disk Cleanup function can clean out obsolete temporary files. However, we could also investigate the size allocation for Temporary Files in Windows. 2 - Did you have exactly the same hard drives when you successfully did a previous Elements backup ? 3 - Perhaps Elements needs to Reconnect large numbers of photo files before Elements does the actual backup. Did you move any of your photo (or other media) files (which are in this catalog) by using Windows Explorer ? If yes, we can discuss fixing that problem of "disconnected" files before starting the backup.
Re: Catalog Backup FailureBarb, Here are more details on the points you mentioned:
1. I ran the Disk Cleanup function and removed all temporary files, which totalled a few gigabytes. I then tried the backup again, but received the same error message in Elements. 2. Yes, nothing has changed on my machine since I ran the last backup successfully. 3. I always reconnect all missing files prior to trying a backup. But I checked it again, and Elements says that nothing needs to be reconnected. Hope this helps you narrow down the issue. Thanks much.
Re: Catalog Backup Failurefirst, the specifics-
Thanks for posting the additional information. Unfortunately your responses seem to eliminate the possibilities that I had identified. The only additional idea I can offer is to do the Catalog > Repair and the Catalog >Optimize functions before you start the Backup proces. If there is not a resolution to your problem I recommend that you contact Adobe Tech Support for assistance in solving this apparently erroneous message which prevents the backup process from executing. And I ask a favor - please do post your experience resolving this problem back to this forum for the potential benefit to others participants here. second, a more general discussion- Talking about backup in general (rather than the specific backup function of the Elements Organizer), I wonder if you have any other backup process active (such as a backup of the entire disk drive or a backup of all your user files) which provides some type of additional copy of your photo files ? third, a cut and paste from the PSE Organizer Help manual as an FYI
Re: Catalog Backup Failure
I don't know why the folks at Adobe insist on making the backing up of one's catalog so difficult, but I can guess: They don't want you bypass their welcome screen. I don't usually use PSE10, but I did explore it with the course on lynda.com, and I did download the example (EX_) files when I took the courses. As you can see, I have placed the catalog files including the database file, plus the EX_ files that it watches, all in one folder. If I double-click on that 10db icon, it will open the PSE10 catalog. If I wish to back up that PSE10 catalog and the EX_files that it watches, all I need do is drag the folder that contains all the icons in the above image to another HDD, double-click on the 10db icon and--voila!--the backup catalog instantly opens. You do not have the required permissions to view the files attached to this post. HP h8-1360t Win7 Home Premium 64-bit/Intel i7-3770@3.40GHz/8GB RAM/NVIDIA GeForce GTX 1050/LG BH10LS30 Blu-ray RW+SD DVD/CD RW+LightScribe/52" Samsung LCD HDTV (ancient 1080p)/PRE & PSE & ORGANIZER 2018/CS 5.1 & 5.5 (rare use)
7 posts
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