Last time I had to call and check status of what is going on, I begged them to talk to me rather than chat. LOL, they told me my upgrade request was denied because version 14 was purchased under the name "joe" and the upgrade request was submitted under the name"joseph".
![Headache :ha:](./images/smilies/see_stars.gif)
Anyway, alls well that ends well I suppose.
Question, can vers. 14 and 15 live together on the same hard drive without conflict? thanks ...