Hello all, I may be asking a very basic question but it's been a while since I opened Prem. Family issues illnesses etc.
When I started Prem elements and tried to open the last file I worked on I got an error message saying Prem could not open the file because the codec was not installed. |I rebooted Prem and the next message I got was that it did not recognise the file type. I assumed it meant the extension of ".prel".
If Photoshop saves the files with such an extension why does it not recognise on selection?
Can anyone tell me how I open these saved projects - I don't want to start over!!!
Any help would be greatly appreciated.
I'm running an Acer laptop with 12 gb ram, AMD Quad core processor @ 2.5 Ghz per thread, Windows 8.1 (64 bit), 2.5 TB of disk space. The equipment is all new so could this be a windows 8.1 issue? The files were stored on an outboard hard drive and are still on the same drive, so were NOT transferred onto the new laptop.
Thanks,
Ian King