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PS and PE 10 half off

Specific to Premiere Elements Version 10.

Re: PS and PE 10 half off

Postby Dave McElderry » Tue Nov 29, 2011 8:05 pm

Ron wrote:FWIW, I took advantage of this deal (thanks Ron!) and ordered the download version with absolutely no issues. Hopefully just isolated problems with the tax situation.


Glad to hear it Ron, I really am. It's not the error so much as it is the lack of response to correct it. Difficult to believe such poor customer service from Adobe.
Be yourself; everyone else is taken.

Asus X570-E motherboard; AMD Ryzen 9 3900X 3.8 GHz; 64GB DDR4; GeForce RTX 2060 6GB; 1TB Samsung 970 Pro M.2 SSD
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Re: PS and PE 10 half off

Postby Dave McElderry » Fri Dec 02, 2011 5:30 pm

Update: I finally got a response from Adobe. It took 8 days to get it. I actually got the boxed set before I got the response. They did take action on the tax issue, but I reopened the case because they not only charged me tax on the product, but on the shipping. I don't recall ever being charged sales tax on shipping. I got to answer one of their customer satisfaction surveys too. You can guess how that went. We'll see how long it takes to get the next response. ](*,)
Be yourself; everyone else is taken.

Asus X570-E motherboard; AMD Ryzen 9 3900X 3.8 GHz; 64GB DDR4; GeForce RTX 2060 6GB; 1TB Samsung 970 Pro M.2 SSD
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Dave McElderry
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