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Adobe Bridge CS6 Photo Downloader problem

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Adobe Bridge CS6 Photo Downloader problem

Postby momoffduty » Sun Aug 04, 2013 5:19 pm

The Photo downloader in Bridge CS6 gets hung up on .mov files from my T4i. Photos are no problem, but when it appears to download the first .mov file it stalls out at the end of that file's progress bar.

Bridge CS5 photo downloader handles the .mov files fine.

I've purged the cache in Bridge CS6 and that didn't make any difference. Updates are current.

Viewing video in CS6 Bridge is normal.

I have PS CS5, AE & PrPro CS6 if that makes a difference.
aka Cheryl
Intel i7 3770, Windows 7 Pro w/SP1, 64 bit, Intel 520 Series SSD, 32G RAM, 2 – 2T RAID, (1T external), GTX 550 Ti graphics
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momoffduty
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Re: Adobe Bridge CS6 Photo Downloader problem

Postby momoffduty » Thu Oct 10, 2013 6:30 pm

I got this resolved via the Adobe forum. A reset on Bridge preferences did the trick. Did a short test video and it worked.
aka Cheryl
Intel i7 3770, Windows 7 Pro w/SP1, 64 bit, Intel 520 Series SSD, 32G RAM, 2 – 2T RAID, (1T external), GTX 550 Ti graphics
User avatar
momoffduty
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Location: near St. Louis

Re: Adobe Bridge CS6 Photo Downloader problem

Postby momoffduty » Mon Aug 11, 2014 1:02 pm

I was still having problems getting video downloaded with Bridge CS6 and have been using CS5. I think it was the card reader in the Epson printer. I purchased the Transcend card reader and now can use Bridge CS6 to get get video.

Link to the card reader discussion:
viewtopic.php?f=4&t=13233
aka Cheryl
Intel i7 3770, Windows 7 Pro w/SP1, 64 bit, Intel 520 Series SSD, 32G RAM, 2 – 2T RAID, (1T external), GTX 550 Ti graphics
User avatar
momoffduty
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Posts: 7590
Joined: Thu Feb 22, 2007 10:43 am
Location: near St. Louis

Re: Adobe Bridge CS6 Photo Downloader problem

Postby momoffduty » Fri Aug 15, 2014 10:05 am

Posted too soon. Bridge CS6 getting hung up on video again.
aka Cheryl
Intel i7 3770, Windows 7 Pro w/SP1, 64 bit, Intel 520 Series SSD, 32G RAM, 2 – 2T RAID, (1T external), GTX 550 Ti graphics
User avatar
momoffduty
Moderator
Moderator
 
Posts: 7590
Joined: Thu Feb 22, 2007 10:43 am
Location: near St. Louis


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