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Can't download subscriber content

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Can't download subscriber content

Postby LyndaH » Sun Feb 10, 2013 7:50 am

Hi all

I'm new to your excellent site. I've had no problem downloading some of the the free music files but when I try to do the same with subscriber content nothing hapens (I'm assuming I'm doing it right by clicking on the green 'subscribe' button?) I also note that as a subscriber I'm not supposed to see the adverts but I can still see them. I'm also very new to boards and posting etc but it does look as though I am signed in as I can see my username in the top RH side of the page. Any suggestions greatly received. I am using Internet Explorer.

Many Thanks

Lynda
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Re: Can't download subscriber content

Postby Steve Grisetti » Sun Feb 10, 2013 9:03 am

Can you name a specific item or two that's giving you trouble?

Great to have you aboard!
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Re: Can't download subscriber content

Postby Ron » Sun Feb 10, 2013 9:04 am

Hi Lynda,

To be able to download items using your forum credentials is by user request (some of our subscribers never join the forum). This was detailed to you in the email that was sent when subscribing.

I've enabled that feature for you. You can now use your forum login exclusively to navigate/download throughout our site.

Thanks for supporting us and welcome!
Regards,
-Ron

Dell, Win10 Pro, Intel Core i7-6700 CPU @3.4GhHz, 8GB ram. 64-bit
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Re: Can't download subscriber content

Postby LyndaH » Sun Feb 10, 2013 9:37 am

Thanks ever so much Ron - as you can tell - I'm not the most technically proficient so hadn't quite grasped what do do. Anyhow - just had another go at donwloading and everything seems fine.

Cheers

Lynda
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