Audio drops out in exported hi-def video
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I recently upgraded my OS to Win7-64 in the hopes of being able to edit high definition videos with PRE7. Up until today, I've been very happy. It no longer hangs or crashes like it did frequently under 32-bit Vista. Sometimes, after doing a lot of edits in a project, it flakes out but I found that, if I delete the log file for the project and reboot, I'm able to continue editing.
I always create a number of small projects, export the video using MPEG2 1030i, with the quality set to 5 (highest quality), and then import those files into a master project. Since upgrading the OS, I've exported about a half dozen short videos that all worked fine but, In the last one I exported, the audio in the exported file drops out after less than a minute. (It plays fine in PRE7; it's only in the exported file that the audio drops out.)
I've had this same issue in the past, before I upgraded my OS, and it was one of the reasons I gave up on high definition editing. When this first happened a couple of years ago, I called Adobe tech support and they had no idea what to do about it. They finally said to uninstall the software, scrub the registry, create a new administrator account, and reinstall the software using the new account. Over the past year and a half, I've done that many times whenever I run into this issue, and sometimes it has worked. The last couple of times, it didn't, so I ended up having to export the videos as AVI instead. At that time, I gave up on trying to edit in high definition.
After having upgraded my OS, I was delighted to finally be able to edit in high definition. It's very frustrating to run up against this same insurmountable issue again. Has anybody else ever encountered this? Is there any way to fix it or work around it other than exporting to AVI? I'm totally bummed out at the prospect of having to go back to standard definition again.
I always create a number of small projects, export the video using MPEG2 1030i, with the quality set to 5 (highest quality), and then import those files into a master project. Since upgrading the OS, I've exported about a half dozen short videos that all worked fine but, In the last one I exported, the audio in the exported file drops out after less than a minute. (It plays fine in PRE7; it's only in the exported file that the audio drops out.)
I've had this same issue in the past, before I upgraded my OS, and it was one of the reasons I gave up on high definition editing. When this first happened a couple of years ago, I called Adobe tech support and they had no idea what to do about it. They finally said to uninstall the software, scrub the registry, create a new administrator account, and reinstall the software using the new account. Over the past year and a half, I've done that many times whenever I run into this issue, and sometimes it has worked. The last couple of times, it didn't, so I ended up having to export the videos as AVI instead. At that time, I gave up on trying to edit in high definition.
After having upgraded my OS, I was delighted to finally be able to edit in high definition. It's very frustrating to run up against this same insurmountable issue again. Has anybody else ever encountered this? Is there any way to fix it or work around it other than exporting to AVI? I'm totally bummed out at the prospect of having to go back to standard definition again.