Crashing/debug error message :(

[ChancyRat]

Oh no apparently my first real program problem.
I was trying to find out how to save a clip from the timeline. I had left-clicked it. I went up to the menu bar and clicked Clip, and instantly got a bad bad message:

Premier Elements Debug Event
Premier Elements has encountered an error.
[...\..\Src\Marker\Marks.cpp-187]

After "okay":

Sorry, PE has encountered a serious problem and will attempt to save your file before closing.

I could only 'okay' and the program disappeared.

The following messages occurred as I tried to re-open the file:
- It appears PE closed unexpectedly in the previous session. Do you want to open the previous project? [yes]
- On opening PE next, a new error message: The project file that is being opened is a recovery project. We will try our best to open this project but we can make no guarantees. Please save this project to a new file (don't save it over your existing project). [so I did]

After experimenting about 9 times, this:
- it happens only when one specific clip on the timeline is highlighted, and that clip is a video clip, about 300 MB in size
- the crash happened when I clicked either Clip or Timeline on the menu bar, always on Clip and only once on Timeline.
- the crash does NOT happen on the other menu options (File, etc.)
- the crash did not occur when NO clips were highlighted. (so I was able to click any menu toolbar dropdown).
- the crash does not happen when a title or audio clip is highlighted.

Suggestions would be appreciated.

[momoffduty]

To save a clip: File>Export>Movie. As for the crashing maybe someone will have an answer. If it is any consolation I crash my programs on a regular basis. Be sure to Save often and if working on a large project may want to Save As another name or v1, v2, etc. I save the version way if I want to try something out and can always go back to the previous version if it doesn't pan out.

[ChancyRat]

To save a clip: File>Export>Movie. As for the crashing maybe someone will have an answer. If it is any consolation I crash my programs on a regular basis. Be sure to Save often and if working on a large project may want to Save As another name or v1, v2, etc. I save the version way if I want to try something out and can always go back to the previous version if it doesn't pan out.

My system crashes all the time as well, just not when I attempt to access the drop down menu items. And these are my first "recovery" type crashes.

For saving a clip, are you saying I highlight one clip, then go to File>Export>Movie, and that one clip will save? Do I have to drag it back into the Project area when I want to use it in another video? I have a feeling this is so basic that you must be ROFL.

[momoffduty]

Not laughing at all Chancy....I probably asked the same Q 3 years ago.

Highlight the edited clip in the timeline and then File>Export>Movie. A dialog box will open to prompt you to save & name. I usually make a new folder for these type of clips in my project file location.

In that same dialog box, click on "settings". The default should be DV-AVI and the default should be checked to "add to project".

After this is saved the new clip will appear in your Project 'media' panel.

[Paul LS]

it happens only when one specific clip on the timeline is highlighted, and that clip is a video clip, about 300 MB in size

Is this clip the same format as your other clips or is it different. What type of clip is it... DV-AVI, AVCHD, MPEG2???

[ChancyRat]

it happens only when one specific clip on the timeline is highlighted, and that clip is a video clip, about 300 MB in size

Is this clip the same format as your other clips or is it different. What type of clip is it... DV-AVI, AVCHD, MPEG2???

AVCHD, 1920 x 1080, Sony.

EDIT to add - the other clips are mp3 or jpg, title slides. The only video formats are AVCHD. Thanks for thinking about this problem.