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Re: lost audio

PostPosted: Sun Mar 24, 2013 8:51 am
by Ron
OK, select the Speakers tab. Make sure the "Set Default Device" is grayed out (as being selected). Also note the color of the jack that your speakers should be plugged into on the card - green. And lastly, if everything is good there, make sure your speakers have power (usually to the sub-woofer if you have one).

Re: lost audio

PostPosted: Sun Mar 24, 2013 9:02 am
by Dave McElderry
How did you ever determine that it was not the speakers? Did you send the speakers with the computer to the tech guy, or did he use a pair of his own?

Re: lost audio

PostPosted: Sun Mar 24, 2013 9:07 am
by ridon127
everything is plugged in and power is on..i have tried music on the computer, dvd, cd, youtube... nothing works.. i am beyond frustrated at this point. i have to be doing something wrong.. ugh!!!!!!!!

Re: lost audio

PostPosted: Sun Mar 24, 2013 9:11 am
by Ron
Donna, did you see my post? You didn't confirm.

Re: lost audio

PostPosted: Sun Mar 24, 2013 9:34 am
by ridon127
Dave McElderry wrote:How did you ever determine that it was not the speakers? Did you send the speakers with the computer to the tech guy, or did he use a pair of his own?

he used his but i bought more incase it was my speakers and they aren't working either.

Re: lost audio

PostPosted: Sun Mar 24, 2013 9:35 am
by ridon127
Ron wrote:Donna, did you see my post? You didn't confirm.

see above post.. i did everything you suggested and it is still the same..

Re: lost audio

PostPosted: Sun Mar 24, 2013 11:11 am
by Dave McElderry
ridon127 wrote:he used his but i bought more incase it was my speakers and they aren't working either.

I see that you did say that earlier today, but I missed it. I've gone back and read each post from the beginning and I'm bamboozled. It's a shame, because there are any number of us who could solve this in minutes if we were sitting in front of your system. ](*,)

Re: lost audio

PostPosted: Sun Mar 24, 2013 11:51 am
by Ron
If you'd like, Donna. Install TeamViewer, send me your ID (ron AT muvipix DOT com) and I can take a look around your computer. Briefly, TeamViewer is just a simple solution for remote desktop connection. You can get it here - http://teamviewer.com

If you don't feel comfortable with that, I totally understand.

Re: lost audio

PostPosted: Sun Mar 24, 2013 1:57 pm
by ridon127
if i can't trust the muvipix founder, then i cant trust anyone.. :gl: I sent you the info.. thanks so much!! :::muvipix:::

Re: lost audio

PostPosted: Sun Mar 24, 2013 2:01 pm
by Ron
The good news is, I hear all audio coming from your computer. I'm playing an mp3 right now. So, it must be the physical side. Something to do with your speakers. Either you have the connections incorrect or it's the speakers themselves. Just double-check to make sure that the speakers are powered and that they're connected exactly as they should be. Do you have a friend or a neighbor that could check this for you? And the headphones should work as well.

Re: lost audio

PostPosted: Sun Mar 24, 2013 2:11 pm
by ridon127
i hear nothing. i have plugged it in to all 6 ports to no avail. even the headphones don't work. i don't really know anyone that lives close that could check it.. i don't get it. it worked fine til the windows updated.. i am so frustrated right now. i haven't changed one thing since then... i know it has to be on my end.. i am ot giving up yet. thank you for taking time out of you schedule to do this..

Re: lost audio

PostPosted: Sun Mar 24, 2013 2:33 pm
by Ron
OK, I want to check something else. I'll wait till you respond here to connect to your computer.

Re: lost audio

PostPosted: Mon Mar 25, 2013 7:10 pm
by Ron
Audio still working? How's the project going?

Re: lost audio

PostPosted: Mon Mar 25, 2013 7:50 pm
by ridon127
Ron wrote:Audio still working? How's the project going?

so far, so good on both.. thank you so much.. i had it pluugged into the same plug since i got the computer. don't know why it wouldn't work for me.. i had tried all 6 plugs more than once.. what did you do?? thank you again from the bottom of my heart!! :-D

Re: lost audio

PostPosted: Tue Mar 26, 2013 2:34 am
by John 'twosheds' McDonald
Superhero Ron strikes again!! :SS: