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Safely Remove USB Drive Utillity not working.

Talk about computer software/hardware problems, related to digital video or otherwise.

Safely Remove USB Drive Utillity not working.

Postby Gerlinde » Fri Aug 12, 2011 1:35 pm

I have a couple of Seagate External USB drives and I have run into the problem, that they can not be removed after use, because a file(s) is still in use. Even waiting for a while after closing all files the message persists. Currently I have that problem with my FreeAgent Go drive on my notebook. But I run into this at various times also on my XP desktop.
Does anyone know a solution for that? I shut down the computer and disconnect, but I hate to do that.
A) i7-3930K 3.2GHz (3.8GHz Turbo), 32GB DDR3-1600, SSD 256GB, 2x1TB+2x2TB Seagate Barracuda (72krpm), Geforce GTX 550 Ti (1GB), Win10 Pro 64-bit
B) Sony Vaio i7-3632QM,12gb DDR3-1333MHz, GeForce® GT 640M LE (2GB), 750GB (7200rpm), Win10 Pro64-bit
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Re: Safely Remove USB Drive Utillity not working.

Postby Chuck Engels » Fri Aug 12, 2011 4:33 pm

Hi Gerlinde,
One reason for this I know is that the drive has a Paging File set up on it.
If you know where to look to see if the drive has a paging file (under My Computer/Properties/Advanced/Performance Settings/Advanced Tab)
You can select "No Paging File" for that drive and it will resolve at least some of the problem.

I still get the same message sometimes on a number of external drives, sometimes when I try it again a few seconds later it lets me disconnect. If it continues I will usually just pull the USB plug anyway (not necessarily a recommended solution for everyone).
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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Re: Safely Remove USB Drive Utility not working.

Postby Gerlinde » Fri Aug 12, 2011 5:28 pm

Thanks Chuck, I will check that out. I did some research in the meantime, and I found that as long as your external drive has the option for Quick removal checked, you can just simply unplug it and don't have to use the removal utility. That is for Windows 7. The drive has to be connected and you go to Device Manager > drives > right click your USB drive > Properties > Policies Tab.
A) i7-3930K 3.2GHz (3.8GHz Turbo), 32GB DDR3-1600, SSD 256GB, 2x1TB+2x2TB Seagate Barracuda (72krpm), Geforce GTX 550 Ti (1GB), Win10 Pro 64-bit
B) Sony Vaio i7-3632QM,12gb DDR3-1333MHz, GeForce® GT 640M LE (2GB), 750GB (7200rpm), Win10 Pro64-bit
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Re: Safely Remove USB Drive Utillity not working.

Postby RJ Johnston » Fri Aug 12, 2011 7:11 pm

Make sure to close all explorer windows. This is usually what hangs me up. I have a folder on the external drive open in an explorer window.

Do you have "Everything?" You may have to kill that it the task manager.

There may be other processes that are trying to index files on the external drives. You will have to wait for those to finish or else you'll have to restart Windows.
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