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Windows Phone Portable Device Grayed Out

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Windows Phone Portable Device Grayed Out

Postby George Tyndall » Thu Aug 18, 2016 5:11 pm

In the past, to upload pics from my Windows Phone to my PC, I merely had to connect via USB, double-click the icon and open the desired files.

But this time it is grayed out.

As in the past, it is roaming on a network in the Philippines via T-Mobile here in the US. Could that be the reason?

I am reluctant to deactivate roaming as a test because if that is not the reason, I may not be able to reactivate roaming from here in the US.

Windows Phone.JPG

Restarting = no change.

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