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PiriForm CCLeaner Pro 5.18

Talk about computer software/hardware problems, related to digital video or otherwise.

PiriForm CCLeaner Pro 5.18

Postby RJ Johnston » Mon Jun 13, 2016 12:20 am

Heads up. After installing the latest version of CCleaner Pro 5.18, I was unable to access the Windows 10 start menu. Pressing the Windows key did nothing and clicking on the start menu icon did nothing. The start menu worked after I uninstalled CCleaner Pro 5.18 and restarted my computer. I went through this cycle two more times with the same results.
Dell XPS 8940 Intel 8-core 10th gen.-i7 10700K (3.8-5.1 GHz); 32GB DDR4 2933 MHz RAM; 512 GB SSD; 2 TB 7200 HD; BDRE-drive; NVIDIA(R) Geforce(R) RTX 2060 SUPER(TM) 8G8 GDDR6
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Re: PiriForm CCLeaner Pro 5.18

Postby Steve Grisetti » Mon Jun 13, 2016 7:35 am

Thanks for the heads-up, Robert!
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Re: PiriForm CCLeaner Pro 5.18

Postby Peru » Mon Jun 13, 2016 7:51 am

You might want to report it here:
https://forum.piriform.com/index.php?showforum=8
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Re: PiriForm CCLeaner Pro 5.18

Postby RJ Johnston » Mon Jun 13, 2016 12:49 pm

Thanks, Peru.

I saw the thread where some other users reported the same problem. I decided to directly email Piriform, https://piriform.zendesk.com/hc/en-us/requests/new
Dell XPS 8940 Intel 8-core 10th gen.-i7 10700K (3.8-5.1 GHz); 32GB DDR4 2933 MHz RAM; 512 GB SSD; 2 TB 7200 HD; BDRE-drive; NVIDIA(R) Geforce(R) RTX 2060 SUPER(TM) 8G8 GDDR6
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Re: PiriForm CCLeaner Pro 5.18

Postby sidd finch » Mon Jun 13, 2016 2:20 pm

Sounds like a lot of companies are not prepared for the windows 10 onslaught. Hopefully they can catch up once Microsoft requires a windows 10 world. lol

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Re: PiriForm CCLeaner Pro 5.18

Postby RJ Johnston » Mon Jun 13, 2016 5:35 pm

I went back to the previous version I had installed, 5.1, and that hasn't had any apparent problems.
Dell XPS 8940 Intel 8-core 10th gen.-i7 10700K (3.8-5.1 GHz); 32GB DDR4 2933 MHz RAM; 512 GB SSD; 2 TB 7200 HD; BDRE-drive; NVIDIA(R) Geforce(R) RTX 2060 SUPER(TM) 8G8 GDDR6
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