I've had three recent bluescreen events. Below are the 'more info' messages. It doesn't help me. I'm afraid my computer knowledge is insufficient.
If anyone has any idea how I can make this quit happening, I'd be much obliged.
thanks,
Paz
===================================
october 17, 2014
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88003C5246A
BCP3: FFFFF88009DE7A50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101714-32151-01.dmp
C:\Users\Patrice\AppData\Local\Temp\WER-52010-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
================
October 28
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800DB42060
BCP3: FFFFF80000B9A518
BCP4: FFFFFA80112EB510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102814-27456-01.dmp
C:\Users\Patrice\AppData\Local\Temp\WER-49998-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
=======================
Nov 5, 2014, Bluescreen Event #3
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800DB72060
BCP3: FFFFF80000B9A518
BCP4: FFFFFA8011589CB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110614-23852-01.dmp
C:\Users\Patrice\AppData\Local\Temp\WER-54537-0.sysdata.xml