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Bad discs?

Discussions on third party software for the final creation of DVD including Nero, Roxio, DVD Architect, Magix, Ulead, etc...

Bad discs?

Postby momoffduty » Thu Jul 07, 2011 9:32 am

I've had bad burns with a stack of DVD-R. A few months ago I purchased a 50 cake of Verbatim DVD-R inkjet printable (not hub) and had lots of bad burns via Nero. The odd thing is that this cake had no logo. The 50 cake I purchased before that did. Thought it was a bad cake so ordered another 50 and a 50 cake of CD-R. They did not have the logo either. Sent it back and asked about it, but they are sending me another cake of the DVD-R, but not the CD since I used a few. The photo on the website does show the logo, but that could just be a stock image.

Since the seller would not comment about the logo I opened a case with Verbatim and they requested photos, but have not heard back since.

Has anyone purchased Verbatim that did not have the logo?
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Re: Bad discs?

Postby Chuck Engels » Thu Jul 07, 2011 9:52 am

Where did you purchase these from Cheryl?

Sounds like they are selling cheap media and saying it is Verbatim.
There should always be a logo and if there isn't they should take them back, even if you have used a few.
Any reputable store should do that.
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Re: Bad discs?

Postby Dave McElderry » Thu Jul 07, 2011 11:04 am

I purchase my media (Verbatim or Taiyo Yuden) from Supermediastore.com in 50 or 100 packs and it always has the original shrink wrap with logo/manufacturer info or a label with such. I agree with Chuck that the source is questionable.
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Re: Bad discs?

Postby momoffduty » Thu Jul 07, 2011 11:19 am

They were purchased from SuperMediaStore. They won't take back any that have some used, which I did use a couple of the CDs. I have bought discs there for several years. The lightscribe are in the shrink wrap, the others are not. Have also purchases 2 cases of DVD cases.
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Re: Bad discs?

Postby Dave McElderry » Thu Jul 07, 2011 12:02 pm

I can't believe that they would be pulling a switcheroo on you Cheryl. There's something else going on here.
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Re: Bad discs?

Postby Peru » Thu Jul 07, 2011 12:44 pm

Download DVD Identifier to find out the real manufacturer of the discs:
(Don't download the database- you don't need it if you connect to the internet.)

http://dvdidentifier.cdfreaks.com/my_site/download.php
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Re: Bad discs?

Postby Dave McElderry » Thu Jul 07, 2011 1:07 pm

Peru wrote:Download DVD Identifier to find out the real manufacturer of the discs:


Cheryl, my Verbatim's manufacturer is reported by DVD Indentifier as being Mitsubishi Chemical Corp. What does it say about yours?
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Re: Bad discs?

Postby momoffduty » Thu Jul 07, 2011 1:55 pm

Mine says the same thing Dave. And thanks Peru, very handy.
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Re: Bad discs?

Postby Dave McElderry » Thu Jul 07, 2011 4:47 pm

So what's the picture Cheryl?
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Re: Bad discs?

Postby momoffduty » Thu Jul 07, 2011 5:02 pm

Dave McElderry wrote:So what's the picture Cheryl?


It shows the packaging and the disc with no logo. Thought maybe someone else bought this cake and theirs had a logo. The first batch did (not shown) and this is the second & third cakes.
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Re: Bad discs?

Postby Dave McElderry » Thu Jul 07, 2011 5:16 pm

I don't quite understand. I see the "V" logo on the labels. These look just like mine when I buy the cake box. Are you saying that you've seen some with the logo on the discs themselves? I've never seen that. I'm confused. :???:
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Re: Bad discs?

Postby momoffduty » Thu Jul 07, 2011 5:19 pm

Yes, the first cake of discs had the Verbatim spelled out on the hub. I just ran the Dvd Identifier on a few more discs and the drive won't recognize (initialize) the discs with that error in the identifier. Tried on 2 drives. These were bad burn discs that I saved.
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Re: Bad discs?

Postby Dave McElderry » Thu Jul 07, 2011 5:36 pm

In that case it does sound like bad discs, but they're probably not pulling a fast one - it may just be a bad run. I would certainly hope that SMS should stand behind this and offer you a refund. If it were me I'd stay away from the Verbatim from SMS for a while. If Verbatim has had a bad run of these they'll know it pretty soon. For my personal projects I've been using Taiyo Yuden, but lately I've been using Verbatim because a third party is purchasing them for the church marketing DVD that we're producing. Come to think of it they did not come from SMS, however.
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Re: Bad discs?

Postby Peru » Thu Jul 07, 2011 8:07 pm

momoffduty wrote:Yes, the first cake of discs had the Verbatim spelled out on the hub.


The last 8x hub printable Verbatims that I bought from SMS did have "Verbatim" stamped on the hub.
I switched to Taiyo Yuden hub printable so that I didn't have to put the disc in the printer tray "just right" to get the name on the hub aligned straight and not upside down compared to the disc's graphics.

I suspect that somebody may have put the wrong discs in the wrong spot in their warehouse.
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Re: Bad discs?

Postby Peru » Thu Jul 07, 2011 8:14 pm

momoffduty wrote:Yes, the first cake of discs had the Verbatim spelled out on the hub. I just ran the Dvd Identifier on a few more discs and the drive won't recognize (initialize) the discs with that error in the identifier. Tried on 2 drives. These were bad burn discs that I saved.


Did you try a blank disc with DVD Identifier?
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