They're here! More Muvipix.com Guides by Steve Grisetti!
The Muvipix.com Guides to Premiere & Photoshop Elements 2024
As well as The Muvipix.com Guide to CyberLink PowerDirector 21
Because there are stories to tell
muvipix.com

PSE won't open photo because it can't parse the JPEG data

User discussion concerning all that's Photoshop Elements (all versions).

PSE won't open photo because it can't parse the JPEG data

Postby Red Sanders » Sat May 25, 2019 11:01 am

I've searched this forum, so sorry if I've missed posts that address this problem.

When opening photos that I've gotten from other members of our family via Facebook, or sometimes otherwise, it's not uncommon for me to get an error message "Could not complete your request because of a problem parsing the JPEG data".

Out on the net, others have suggested to open the photo in Microsoft Paint and save the photo from there, then open it in PS. That works, so is that the best solution when encountering this problem?
User avatar
Red Sanders
New User
New User
 
Posts: 24
Joined: Sat Nov 22, 2008 11:38 am
Location: Lake Charles, Louisiana

Re: PSE won't open photo because it can't parse the JPEG dat

Postby sidd finch » Sat May 25, 2019 12:10 pm

Officially Adobe has announced that it has fixed the parsing JPEG data issue in its Photoshop CC 2018 version 19.1.4. You can update Photoshop CC 2018 through Creative Cloud desktop app. The parsing JPEG data issue will be resolved.

Sidd
"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it." ..... Ferris Bueller
User avatar
sidd finch
Moderator
Moderator
 
Posts: 6542
Joined: Mon Apr 23, 2007 5:20 pm
Location: Cyberspace

Re: PSE won't open photo because it can't parse the JPEG dat

Postby Peru » Sat May 25, 2019 12:50 pm

Red Sanders wrote:"Could not complete your request because of a problem parsing the JPEG data".

Photoshop or Photoshop Elements?
What version?

This may help:
https://helpx.adobe.com/photoshop-eleme ... ments.html
User avatar
Peru
Moderator
Moderator
 
Posts: 3687
Joined: Wed Oct 17, 2007 12:34 pm
Location: Peru, NY, USA


Return to Photoshop Elements 


Similar topics


Who is online

Users browsing this forum: No registered users and 5 guests