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Can't set up email profile

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Can't set up email profile

Postby kenskopp » Sat Oct 27, 2018 10:01 am

Hello,

I want to use PSE18 to send photos through my email. I have attached screen shot of window I am working in to add email. How can I start fresh and what do I do to add my email. It will not validate because it says "please check your email or password". I have a gmail.com, outlook.com and att.net email addresses. Currently my gmail.com is in the profile. I will have to but your PSE18 book. I have your PRE18 book. What would happen if I click on "restore default settings'?

Ken
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Re: Can't set up email profile

Postby Steve Grisetti » Sat Oct 27, 2018 3:44 pm

Restore Default Settings is a good place to start. The Photoshop Elements 2018 book has instructions for setting up your e-mail on page 245. Though I've never had to remove an old e-mail address and swap in a new before.

It really should be as simple as clicking the New button, selecting your e-mail client (or Other), typing in the configuration info and clicking Validate.
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Re: Can't set up email profile

Postby Bob » Sat Oct 27, 2018 10:44 pm

Don't know if this is what is happening to you, but read the info about gmail validation at this link: https://helpx.adobe.com/elements-organizer/kb/email-configuration-elements-organizer.html
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Re: Can't set up email profile

Postby kenskopp » Tue Oct 30, 2018 1:37 pm

Hello Steve,

I reset default and followed the prompts and set up email.

Thanks, Ken
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Re: Can't set up email profile

Postby Steve Grisetti » Tue Oct 30, 2018 6:23 pm

Great news, Ken!
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