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Lost audio while creating new project

Specific to Premiere Elements version 2021

Lost audio while creating new project

Postby kenskopp » Tue Sep 13, 2022 10:56 am

Hello, I am in the middle of making a new project in PSE 2021. I have a slide show with an added audio clip from PSE 2021 music and I have 12 video clips. I finished rendering the project work area. When I went to play project all audio sound is gone. Audio track is full but no sound is coming through my speakers. I tested speakers by listing to a Youtube clip. What's up? Is there a way to silence audio that I mistakenly tripped? I just opened another project and the audio plays. But on my current project audio has been somehow disabled.
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Re: Lost audio while creating new project

Postby Steve Grisetti » Tue Sep 13, 2022 12:18 pm

If you're playing the clip in Premiere Elements and not getting sound, it could be that a preference just got switched.

Go the program's preferences (under the Edit menu on a PC) and, under Audio Hardware, play around with the Input and Output settings. Most likely switching one or the other will fix this issue.
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Re: Lost audio while creating new project

Postby kenskopp » Tue Sep 13, 2022 12:56 pm

Hi Steve, I just checked again. The project I am working on has no audio. I pulled up a recent project and the audio works fine. If you don't have any other ideas, I will just cancel the project and start from scratch.

Thanks Ken
Intel Core i7-4770 (3.4GHz, 8MB Shared Cache), Windows 10, One 1TB internal SSD drive (C) and 1 3TB internal drive (E), 2GB Nvidia GeForce GT720, 16GB DDR3-1600MHz, 16GB mSATA SSD Cache, Two External Hard Drives: 3TB (K) and 1TB (H).
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Re: Lost audio while creating new project

Postby Steve Grisetti » Tue Sep 13, 2022 1:49 pm

It sounds like you created the slideshow in the Organizer and then output as an MP4 before you imported into Premiere Elements. Is that the case?

And if so, is there not a waveform under the clip on the timeline in Premiere Elements?
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Re: Lost audio while creating new project

Postby kenskopp » Tue Sep 13, 2022 7:44 pm

Hi Steve, I gave up. I deleted project and started over. Have not a clue how I messed things up.

Thanks, Ken
Intel Core i7-4770 (3.4GHz, 8MB Shared Cache), Windows 10, One 1TB internal SSD drive (C) and 1 3TB internal drive (E), 2GB Nvidia GeForce GT720, 16GB DDR3-1600MHz, 16GB mSATA SSD Cache, Two External Hard Drives: 3TB (K) and 1TB (H).
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Re: Lost audio while creating new project

Postby Steve Grisetti » Tue Sep 13, 2022 8:15 pm

Okay. But I hope you won't be so quick to just throw out work in the future. Sometimes a fix is just an option box away!

We're always glad to help, Ken.
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