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Adobe PSE2021 error message.

Specific to Premiere Elements version 2021

Adobe PSE2021 error message.

Postby kenskopp » Sat Jun 19, 2021 10:13 am

Hello Muvipix,

I just tried to load Adobe PSE2021 and got error message to send to Adobe. I uninstalled and reinstalled program. Windows just updated a few days ago. I have attached snip of the Error Message. This was by error posted on Premiere Elements. I have reposted undwer Photoshop Elements. My Premiere Elements 2021 works fine.

Help Ken Skopp
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Intel Core i7-4770 (3.4GHz, 8MB Shared Cache), Windows 10, One 1TB internal hard drive (C) and 1 3TB internal drive (E), 2GB Nvidia GeForce GT720, 16GB DDR3-1600MHz, 16GB mSATA SSD Cache, Two External Hard Drives: 3TB (K) and 1TB (H).
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Re: Adobe PSE2021 error message.

Postby Peru » Sat Jun 19, 2021 10:27 am

Try updating your graphics driver.
If NVIDIA, the Studio Driver may work better than the Game Driver.
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Re: Adobe PSE2021 error message.

Postby kenskopp » Sat Jun 19, 2021 6:37 pm

I tried upgrading NVIDIA drivers, but Studio driver not available. I am updated with latest driver. Again this is first time I tried to access Adobe PSE 2021 after Windows 10 upgrade.
Intel Core i7-4770 (3.4GHz, 8MB Shared Cache), Windows 10, One 1TB internal hard drive (C) and 1 3TB internal drive (E), 2GB Nvidia GeForce GT720, 16GB DDR3-1600MHz, 16GB mSATA SSD Cache, Two External Hard Drives: 3TB (K) and 1TB (H).
kenskopp
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Re: Adobe PSE2021 error message.

Postby kenskopp » Mon Jun 21, 2021 11:23 am

Hi,

As of 12:20pm 6/21/2021, my problem seems to be fixed. It took two phone calls to Adobe Photoshop Elements support line. PSE2021, and PRE2021 work. For some reason, Adobe deleted the intermediary login page. I now have three desktop icons: PRE2021, PSE2021 and Organizer. Promlem must have been with recent WIN 10 update. Adobe said that program could not find some codes it needed to start.
Only took two phone calls totalling 1 hour and 54 minutes.

Thank you,

Ken Skopp
Intel Core i7-4770 (3.4GHz, 8MB Shared Cache), Windows 10, One 1TB internal hard drive (C) and 1 3TB internal drive (E), 2GB Nvidia GeForce GT720, 16GB DDR3-1600MHz, 16GB mSATA SSD Cache, Two External Hard Drives: 3TB (K) and 1TB (H).
kenskopp
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Posts: 174
Joined: Wed Aug 01, 2012 8:14 pm
Location: Jenison, MI (Outside Grand Rapids, MI)

Re: Adobe PSE2021 error message.

Postby Chuck Engels » Tue Jun 22, 2021 11:17 am

Wow, that's crazy. Thanks for the update Ken :TU:
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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