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audio track frequently skips

Specific to Premiere Elements version 2019

Re: audio track frequently skips

Postby mattwinn » Tue Jun 23, 2020 9:30 am

I believe you are on the right track. I think he is right. It is the media - I rarely if ever have an issue with a game or clip i get directly from my DSLR or a colleague who has sent me something via drop box or SD card direct.
The problem is on media I down load or am sent that is already on You Tube or another source. That being said, I can not find the media cache option in preferences in Elements. However, when I click on the Media option under Preferences in Elements I can see that the Media Cache Database has a box checked that says "clean once a month". but under preferences there is no Media Cache Option to click on - only a Media button. FYI - I hit the clean cache now button just in case. :ha:
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Re: audio track frequently skips

Postby mattwinn » Tue Jun 23, 2020 3:09 pm

In Elements after getting to preferences there is only - Media- no Media Cache. But in the Media button there is an opportunity to clear the media cache. I have the monthly clear cache box checked aready.
But I think you are right. It is the media. Game film I do myself with my DSLR does not have this issue.
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Re: audio track frequently skips

Postby mattwinn » Wed Jun 24, 2020 2:02 pm

It is the media I am using. I am pretty sure.
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Re: audio track frequently skips

Postby sidd finch » Sun Jun 28, 2020 2:47 pm

To get there to clear out:

C:\Users\user name\AppData\Roaming\Adobe\Common\Media Cache Files

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