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PRE 2019 no audio after importing video

Specific to Premiere Elements version 2019

Re: PRE 2019 no audio after importing video

Postby Steve Grisetti » Sun Feb 10, 2019 7:12 pm

Might be worth starting a new topic on this one, Walt. Because most likely the issue is that you're using Windows 7.

Premiere Elements 2019 no longer supports AC3 Dolby Digital audio but depends on the operating system to provide this support. And that works just fine if you're using Windows 8 or Windows 10. But Windows 7 does not offer AC3 support so neither does Premiere Elements 2019 on a Windows 7 computer.
3.6 ghz i7-7700 running Windows 10 Pro 64-bit with 16 gigs RAM and a 2 terrabyte HD. Also iMac 2.6 ghz dual-core, 4 gigs of RAM, running OSX El Capitan and Boot Camp Windows 10 64-bit.
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