Elements Organizer 15 No Thumbnails

[RJ Johnston]

After importing video files into Organizer 15, I noticed that many thumbnails were missing for .MOV files and .MP4 files.

I just discovered that installing the last version of Quicktime 7.7.9 solved the problem. There was some earlier version installed on my machine before that.

I used the "Update Thumbnails" command to rebuild the thumbnails after selecting the videos that were missing thumbnails.

Here's the Quicktime download for the US local: https://support.apple.com/kb/DL837?viewlocale=en_US&locale=en_US

Apple no longer supports Quicktime, but I need it.

[Steve Grisetti]

Thanks for sharing your solution, Robert. Adobe's official word on Quicktime with version 15 is just a bit ambiguous.
https://helpx.adobe.com/premiere-elemen ... mpact.html

Basically it says that the program is less dependent on Quicktime components -- but still may need it for some editing. (I have the components installed on my system too, by the way.)