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Keeps turning off

Specific to Premiere Elements version 15

Keeps turning off

Postby skip » Sat Feb 26, 2022 12:52 pm

What does it mean when pre 15 repeatedly just shuts down? This happens sometimes when I'm trying to load a project, or sometimes when the project has loaded and I give want to add a movie menu or burn a DVD. No error message, just bang!, it's gone.
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Re: Keeps turning off

Postby sidd finch » Sat Feb 26, 2022 1:10 pm

It would be helpful to know the specs of the project and the computer you are using to edit. There are a whole lot of variables so narrowing down what's happening takes a bit.

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Re: Keeps turning off

Postby Steve Grisetti » Sat Feb 26, 2022 10:11 pm

We'll definitely need more info, as Sidd suggested.

But before you do that, go to the nVidia, AMD or Intel site and download the latest drivers for your graphics card. That can resolve this about 95% of the time.

If that doesn't do it, make sure you have plenty of free space on your C drive. At least 50-80 gigabytes.
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