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Making Menus

Specific to Premiere Elements version 13

Re: Making Menus

Postby Chuck Engels » Sat Oct 08, 2016 11:20 am

Try downloading the free trial of version 15 and see if you still end up with the same issue. Make a copy of your current project **be sure to make a copy of the project file (.prel) do not use the original **, open the copy of your project in the trail version of Premiere Elements 15. Try burning a small sample of the project with menus and see if that comes out correct.
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Re: Making Menus

Postby Peru » Sat Oct 08, 2016 12:04 pm

I wonder if it could be a graphics driver issue?
Try updating or rolling back the video driver directly from the manufacturer's website.
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Re: Making Menus

Postby sadddletree » Sun Oct 09, 2016 10:08 pm

I haven't tried 15 yet as I just saw this, but here is what I have done.

We have video from two different cameras, so I tired menus on sections from both cameras. Same results. So it isn't the camera or those settings causing the problem.

We have the program (from the same original disc) loaded onto two computers. I put the files onto an external hard drive and tried a menu from the other computer, which is running on Windows 8. Same result. So isn't the computer that is causing the problem.

In my mind, that just leaves the program itself. Could we have bought a defective disc?? I don't know if that is even possible, but what else could it be?

I was going to uninstall the program and reinstall it, just in case, but for the life of me I can't find it on the list of programs on the computer, even though it is right there and working. I have attached screenshots of the options to uninstall. Can anyone tell me what I am missing?

And, if the problem is on both computers already, then is it even worth doing that, since I will be installing from the same disc again?
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Re: Making Menus

Postby sadddletree » Sun Oct 09, 2016 10:19 pm

Chuck, I'm not finding the free trial version of 15 - just the upgrade to pay for it link. We are Canadian, so by the time all is said and done upgrading to 15 is going to cost us about $150 Canadian, which is close to what we paid for the program to start with - which should be working!!!!! (And I'm not even talking the amount of time I've spent with this defective thing already either.) So just a tad disgruntled here at the moment.

Without you guys, the whole thing would be junk.
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Re: Making Menus

Postby Peru » Mon Oct 10, 2016 8:48 am

sadddletree wrote:Chuck, I'm not finding the free trial version of 15


I'm not Chuck, but here is a link to the trial:
https://www.adobe.com/products/premiere ... l/try.html
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Re: Making Menus

Postby Chuck Engels » Mon Oct 10, 2016 10:26 am

Thanks Peru :)

Not sure why the program isn't showing up in, it just keeps getting more weird all the time ....
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Re: Making Menus

Postby Chuck Engels » Mon Oct 10, 2016 10:27 am

1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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Re: Making Menus

Postby sadddletree » Mon Oct 10, 2016 1:03 pm

Thanks Peru. I will check it out.

Chuck, I looked at your link. I think that is beyond my comfort zone. I still worry about blacking out New York by hitting the wrong key at times and I'm pretty sure I would do it if I tried that...

Probably a stupid question, but the last time I did a check, I had some scene menus where the title was all on one line, and another where I had hit enter and put the title on two lines. The last one was the only one that changed when I closed and reopened the program. So - can everyone else put their scene titles on two lines and it is still OK, or are you only allowed to have one line (no enter key stoke) on your scene titles?
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Re: Making Menus

Postby sadddletree » Tue Oct 11, 2016 12:12 am

Tried a different segment with doing just one line per menu. The preview disc still did not work well. It was very fuzzy and the three screens (main menu and two scene screens) changed back and forth as they willed. But after closing and reopening, they did NOT change the pictures to go funny!! So I'm onto something here.

Obviously using the enter key to make titles into two lines rather than one causes at least some of the issues.

Is this normal for anyone else? Does this information give those of you who know any other ideas on what to fix?

Thanks again!
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Re: Making Menus

Postby Chuck Engels » Tue Oct 11, 2016 10:19 am

I still think you should give the version 15 trial a go and see if that resolves your issues.
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Re: Making Menus

Postby sadddletree » Tue Oct 11, 2016 3:27 pm

https://forums.adobe.com/message/8993326#8993326

Looks like I am not the only one with this issue. About half way down he has a video showing the issue and it is exactly what I am experiencing.

I have taken it the extra step and know that it works to a certain extent (to me the pictures are not very clear and the preview flicks back and forth and doesn't work well, but it works on the DVD) when I put everything on one line only - which means I have to modify what I want to have as my titles.

Question - Can you normally make two lines in your titles and still have the menu work properly?
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Re: Making Menus

Postby Chuck Engels » Tue Oct 11, 2016 3:30 pm

Yes, you should be able to but that may depend on what menu template you are using. I have not had any problem creating 2 or 3 lines in any version as long as they buttons don't overlap. I may have to do some further testing....
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Re: Making Menus

Postby sadddletree » Tue Oct 11, 2016 3:37 pm

It happens in Faux Widescreen, Pan and Zoom and Red Leaf. Same issue in all the ones I have tried.

The buttons are not overlapping when I have the two lines. Sometimes when it changes back and puts everything on one line it has made them overlap.
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Re: Making Menus

Postby sadddletree » Fri Nov 11, 2016 11:44 pm

So I talked to a computer guy about the "I can't uninstall because it doesn't show up in my list of installed programs even though it is there and working" problem. He said to just install it again and see if it showed up. Then uninstall it. So I did. It showed up and I uninstalled and reinstalled. Same glitch with the menus... I wonder if the disc is damaged somehow?

Anyway, it still doesn't work.
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Re: Making Menus

Postby Chuck Engels » Sun Nov 13, 2016 10:12 pm

This is just one of those things that can be very hard to troubleshoot without actually seeing the project, menu template and how you have everything set up. Screen shots might help but it might be best to just adjust your plan and only use one line of text rather than two.

Sorry if this was answered already but you are saying that the menu does not work correctly on a burned DVD, correct? I mean that you have actually burned a DVD and found the menu to not work, not just in the program?
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