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Search found 2245 matchesRe: PRE 15 Won't Launch... Have you tried the reset keys while starting the app? Press Alt (Windows) or Option (Mac OS) while launching Premiere. You can release the Alt key or Option key when the splash screen appears. To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Ma...
Re: PRE 15 Won't Launch...I contacted Support this morning via chat: Sampath: Ronald ,I checked and see that this is the Product Specific issue and in this case I need to transfer this chat to Product Expert team but I am sorry to inform you that our product expert team is offline today and you have to contact us back on bus...
Re: PRE 15 Won't Launch...This is correct
Re: PRE 15 Won't Launch...Yes, I've tried both of your suggestions.
I appreciate all the help. I think it's time to contact Adobe Support. Thanks!
Re: PRE 15 Won't Launch...
Re: PRE 15 Won't Launch...Steve, I'm not at my Desktop.... will PRE run in [Windows] Safe Mode? I can try that to determine if it is, in fact, a driver issue.
Thanks for hanging in there with me.
Re: PRE 15 Won't Launch...Steve, should I have left it installed? All of those programs are still installed.
Edit: Why would the cleaner want to clean stuff that's still installed??
Re: PRE 15 Won't Launch... With the cleaner tool, choose the All option on the first set of selections. The Elements programs will show up on the next screen. List of products installed on this machine 1 Adobe Creative Cloud Desktop 2 Adobe Flash Video Encoder 3 Adobe Photoshop Elements 15(64 bit) 4 Adobe Id Credentials 5 Cl...
Re: PRE 15 Won't Launch...
Launched, no problem. Will try Cleaner Tool again.
Re: PRE 15 Won't Launch...
Ahh...
Re: PRE 15 Won't Launch...The Clean Tool didn't have Premiere Elements listed as an option, mostly the "Creative" stuff... unless I did something wrong.
I will try to install the older version to see what happens.
Re: PRE 15 Won't Launch...I uninstalled the previous version (10), Steve. And never had a problem with it. Now I wish I would've left it installed.
PRE 15 Won't Launch...Hi Everyone, ... And it's got me stumped. I will try to be brief. I installed the bundle back in November - I needed to edit a few image files in PE. Well, I never launched Premiere Elements until a couple of days ago. Won't launch. I get the Welcome Screen, but when selecting Video Editor, nothing ...
Re: New "feature" or am I missing a settingGerry, your current email address isn't working here at the forum. You may want to change/update your email address via the User Control Panel.
Re: TEST Screen Print ImageFred,
When posting a reply, scroll down to the "Upload Attachment" option and add the file from your computer:
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