Have just finished a project, about 40 minutes long, with transitions, markers and Video menu Theme with sound. Just at the end of the burning process, 98%, an error message appeared, "Internal Software error:/premiere/Elements/molecules/pre-mediacore/External/Authoscript/source……" Could not read the source part. Panic! Anyone know what could have caused this type of error by understanding the message received?
My action was to do some experiments. First cut project into two and try to burn each part - this worked, so what I thought might be the problem, Titles or Menu Theme were not the cause. Then Save these two part to mov's and started a new project and imported the two mov's. All went eel except the markers had disappeared and one marker had been inserted where the two mov's joined together. I tried to burn this latest project and in worked ~OK. I did however get a message page saying the Adobe Premiere Elements closed unexpectedly. The header of five pages was Process: Adobe Premiere Elements [404]
Path: /Applications/Adobe Premiere Elements 12/*/Adobe Premiere Elements.app/Contents/MacOS/Adobe Premiere Elements
Identifier: com.adobe.Adobe Premiere Elements-12.0
Version: 20140225.12.1.620828 (12.1)
Code Type: X86-64 (Native)
Parent Process: launchd [176]
User ID: 501
Does this give any clues.
I have burnt what I wanted and can go back and insert markers where they disappeared so in a way I have solved the problem but would appreciate any help so that it does not happen again
Robbie