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Premiere Elements 8 patch coming

Specific to Premiere Elements Version 8.

Premiere Elements 8 patch coming

Postby Steve Grisetti » Mon Feb 22, 2010 4:47 pm

Here's a hopeful post that Chad Baker of Adobe posted today to the Adobe user-to-user forums:

"Adobe has been analyzing crash reports, working directly with users and have been working on a patch for PRE8 that will be released shortly. We appreciate your patience while we work through this issue. We'll post an update to the top of this forum when there's more information. Also, the update will be made available through Adobe Update Manager if you miss the
announcment here."

That's certainly encouraging news!
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Re: Premiere Elements 8 patch coming

Postby Chris » Fri Feb 26, 2010 9:58 am

Hi,

Well, the patch has arrived. A friend of mine sent me this e-mail he got from Adobe:

> A patch for Adobe Premiere Elements 8 has been released through Adobe
> Update Manager.
>
> This patch addresses the following:
> * Crash on launch due to graphics driver incompatibility
> * Crashers because of GPU based errors in the application
> * Crashes during capture from DV/HDV cameras
> * Crashes during playback
> * Some intermittent crashes (during upload to youtube.com, scrolling
> through and using effects/transitions etc)
>
> The patch is available through Adobe Update Manager or by choosing
> Updates... from the Help menu within the application.

Let's hope this truly fixes the crashing problems.
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Re: Premiere Elements 8 patch coming

Postby Steve Grisetti » Fri Feb 26, 2010 11:03 am

I've seen a lot more stability and snappier performance after applying this patch, Chris. It launches somewhat more quickly and runs very well on my dual-core processor with Windows 7 32-bit. (Although I haven't had the chance to push it terribly hard yet.)

On my older XP machine, which runs previous versions of the program very well, version 8 still isn't quite what I'd like it to be. But this patch improves performance somewhat.
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Re: Premiere Elements 8 patch coming

Postby Bobby » Fri Feb 26, 2010 2:21 pm

Push it hard please Steve. A lot of us who dragged our heels waiting for the green light are holding our collective breath...
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Re: Premiere Elements 8 patch coming

Postby RJ Johnston » Fri Feb 26, 2010 5:02 pm

Capturing from a MiniDV camcorder works without crashing now.

Before the patch and except for crashing during capturing, pre8 didn't crash after I installed a somewhat outdated Nvidia graphics card. I'm editing only stills and standard def video, so I don't have a heavy workload that pushes pre8.

Projects load and are ready for editing a lot faster. It seems that dialogboxes in general popup faster as well.

I was hoping that Adobe would fix the problems with disappearing rendered preview files for titles and for the video stabilizer, but those bugs are still there.

If your graphics card doesn't support GPU playback, but you check the GPU playback option, then the next time you start your project you will get a message that GPU playback isn't supported and that the GPU playback option will be reset. After that pre8 terminates. Before the patch pre8 didn't notify you and would let you continue, and you would have poor playback and/or crash.
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Re: Premiere Elements 8 patch coming

Postby Paul LS » Fri Feb 26, 2010 7:27 pm

Yes, the patch fixes nothing other than the crash issues that PE8 suffered with.... dont expect anything else.
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Re: Premiere Elements 8 patch coming

Postby ChrisStross » Sat Feb 27, 2010 8:40 pm

It steadfastly refuses to instal for me. It tells me it has encountered a problem. My recent experiences with Adobe support have been South of dismal. I'll just have to try again.

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Re: Premiere Elements 8 patch coming

Postby Chuck Engels » Sat Feb 27, 2010 10:45 pm

Chris, what are your system specs? Especially your graphics card as Premiere Elements 8 has issues with many nVidia cards and drivers.
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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Re: Premiere Elements 8 patch coming

Postby ChrisStross » Wed Mar 03, 2010 1:28 am

Sony VGC-LT28E (a desktop integrated wsith its 22" display)
I truly appreciate your reply since I am getting really frustrated. I started with computers that used tubes (Ferranti Pegasus) and have worked with them, ever since we wondered what we were going to do with the memory upgrade to our IBM 1401 that took it from 8k T0 16k. Now guess how old I am!

Intel Core 2 Duo T8100 2.1 GHz.
RAM: 5 GB DDR2 667 MHz
HDD 500GB + Ext 1 TB
Graphcs: NVIDIA GeForce 840M GT GPU (256MB)
OS: Windows 7
Camera: Sony HDR-FX1000 recording 1028, 30, progressive.

Neither Sony nor NVIDIA updates will work, both encounter problems and terminate (a plague on both their houses!)

In addition, when I tried to use the Organizer, it refused to display my video, claiming that I needed to instal the latest version of QuickTime. I checked with the Apple web site and that is exactly what I have installed.

The video was captured with HDVSplit, and I can see it fine in PE8 itself and in Cyberlink PowerDirector 8.

I need to be spending my time editing not wrestling with problems like this.

I thank you for any help you can give

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Re: Premiere Elements 8 patch coming

Postby roadsideron » Wed Mar 03, 2010 1:49 am

Houston............we have a patch.
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Re: Premiere Elements 8 patch coming

Postby Steve Grisetti » Wed Mar 03, 2010 8:18 am

So have you applied the patch yet, Chris?

If the patch isn't installing, you may need to contact Adobe Tech Support. You may have problems that are too specific to be diagnosed on a general forum like this. It really should work!
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Re: Premiere Elements 8 patch coming

Postby Chuck Engels » Wed Mar 03, 2010 10:31 am

My patch installed automatically yesterday. Don't know if it did any good yet.

Chris, If you can't update your drivers from Sony or nVidia there are other problems going on.
Have you done a spyware and virus scan lately? Done a system cleanup? Are you running Windows 7 64bit?

As Steve suggests contacting Adobe might be a good idea. I'm sure others will have some more ideas for you to try :)
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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Re: Premiere Elements 8 patch coming

Postby Steve Grisetti » Wed Mar 03, 2010 11:18 am

Meantime, I'm happy to report that the patch seems to remedy about 95% of my problems with version 8!

I'm not afraid to use it on actual projects anymore!
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Re: Premiere Elements 8 patch coming

Postby Svein Berger » Wed Mar 03, 2010 2:33 pm

Steve Grisetti wrote:I'm happy to report that the patch seems to remedy about 95% of my problems with version 8!
I'm not afraid to use it on actual projects anymore!

Nice to know, but I will finish my existing project with Pre7 before I try to install pre8 again.
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Re: Premiere Elements 8 patch coming

Postby babya1 » Sat Mar 20, 2010 3:12 am

Noticed the pdate is about 8.9MB-will install it soon.
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