PE3 to PE4 video does not play but audio does

[k2np818]

I have upgraded from PE3 to PE4.
I have an AVI file created by GIGAPOCKET (I use it to cpature my family VHS tapes and digitize them).
When I import the AVI into PE3 everything plays fine.
When I import the same AVI file into PE4 the audio plays but the video does not.
I am at a lose at what the cause is. I tried the Help suggestion of adjusting the playback setting but that did not resolve the issue.



Any assistance you can provide would be appreciated.

Thanks:
Ken

[Chuck Engels]

It is never easy to figure out what changes between one version and another, I hate it when that happens.

You can convert the file to DV-AVI using Premiere Elements version 3, Windows Movie Maker or Virtualdub.
The DV-AVI file will work in version 4, sorry I can't tell you why it worked in v3 and not in v4 though.

In v3 just do File/Export/Movie and you will get a DV-AVI file that will work in v4.
You can also use Windows Movie Maker, there is a free video tutorial on how to do this in the Products/Complimentary section of muvipix (it is one of the newest tutorials).

[k2np818]

Chuck:

Thanks for your prompt response.
Your tip will do the job for me.

Thanks Again... Ken

[Bob]

Ken,

I'm curious as to what type of avi file GIGAPOCKET is producing as it is apparently not a dv-avi. If you download Gspot.exe from http://www.headbands.com/gspot/, you can use that to find out what codec was used in the file. Gspot can tell you more about the file structure and the state of the codecs installed on your system as well.

[Steve Grisetti]

Also, be sure to check the responses we've been posting to the Adobe forum. Like this:

Version 4 is more tolerant with different file formats than version 3 -- but I still say that's in indicator of a non-standard codec, which can ultimately cause strange problems that may not show up until you try to burn your DVD...and even afterward!

I'd still recommend you convert it to a DV-AVI before you bring it into Premiere Elements, just to be sure.