In the past, to upload pics from my Windows Phone to my PC, I merely had to connect via USB, double-click the icon and open the desired files.
But this time it is grayed out.
As in the past, it is roaming on a network in the Philippines via T-Mobile here in the US. Could that be the reason?
I am reluctant to deactivate roaming as a test because if that is not the reason, I may not be able to reactivate roaming from here in the US.
Restarting = no change.