They're here! More Muvipix.com Guides by Steve Grisetti!
The Muvipix.com Guides to Premiere & Photoshop Elements 2024
As well as The Muvipix.com Guide to CyberLink PowerDirector 21
Because there are stories to tell
muvipix.com

audacity.exe encountered problem... needs to close

Talk about anything audio here. From video narration to podcasting, MP3s to MP4s - whatever your flavor, this is the place.

audacity.exe encountered problem... needs to close

Postby Cinde » Tue Mar 17, 2009 8:20 pm

I am trying to use Audacity 1.2.6. for the first time.
I want to edit a 20.9 MB wav (generated by PRE 7 File>Export>Audio) but I can’t get it to open in Audacity.

When I open Audacity and click Project > Import Audio, the select file box pops up.
When I click on a file to import the wav I immediately get the error message “audacity.exe has encountered a problem and needs to close. We are sorry for the inconvenience.”

The signature error says:
AppName: audacity.exe AppVer: 0.0.0.0 ModName: ntdll.dll
ModVer: 5.1.2600.5512 Offset: 0001aa63

I have uninstalled (via Control Panel) and reinstalled the program. Redownloaded and reinstalled a 3rd time. (All V 1.2.6)
I went back to the Audacity web site and debated whether or not to download and V 1.3.7. I decided against it because it says “Stable: 1.2 - for all users” and “Beta: 1.3 - for advanced users”

Any suggestions?
Cinde
Premiere Member
Premiere Member
 
Posts: 847
Joined: Fri Feb 23, 2007 2:55 pm
Location: KY USA

Re: audacity.exe encountered problem... needs to close

Postby rfjg » Tue Mar 17, 2009 8:44 pm

Looks like the same problen as http://muvipix.com/phpBB3/viewtopic.php?f=38&t=1201,for some reason Audacity doesn't like wav files from PRE4 (and maybe 7 too)

My work around is to open the wav file with another wav editor, save it, and the Audacity will open the file.
User avatar
rfjg
Senior Contributor
Senior Contributor
 
Posts: 270
Joined: Mon Oct 15, 2007 10:36 am
Location: Canada

Re: audacity.exe encountered problem... needs to close

Postby Chuck Engels » Tue Mar 17, 2009 8:45 pm

Cinde,
You don't want to import the file, you want to Open it.

File/Open and browse for the WAV file, that's it.
You are trying to make it harder than it really is :)
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
User avatar
Chuck Engels
Super Moderator
Super Moderator
 
Posts: 18155
Joined: Sun Feb 11, 2007 10:58 pm
Location: Atlanta, GA

Re: audacity.exe encountered problem... needs to close

Postby Cinde » Tue Mar 17, 2009 10:03 pm

Thanks rfjg, I did open the wav file in another editor (Roxio Sound Editor), saved it, then opened it with audacity... so far so good.

Chuck Engels wrote:Cinde,
You don't want to import the file, you want to Open it.
File/Open and browse for the WAV file, that's it.
You are trying to make it harder than it really is :)

Chuck, Guess I forgot to say that I tried "Open" first, and then tried "Import Audio" after Open crashed.
When I tried rfjg's solution... I tried both ways, Open as well as Import Audio. Both worked.

Thanks y'all!

Now all I have to do is learn to use Audacity!
Cinde
Premiere Member
Premiere Member
 
Posts: 847
Joined: Fri Feb 23, 2007 2:55 pm
Location: KY USA

Re: audacity.exe encountered problem... needs to close

Postby Bob » Wed Mar 18, 2009 1:32 am

I don't export WAV files from Premiere Elements often, but, when I do, I have no problem opening them in Audacity. That's been my experience with both Premiere Elements version 3 and version 7. In fact, I just now did a quick test in both versions 3 and 7 and the resulting audio files opened in Audacity version 1.2.6 with no problems. I have no idea why you are having problems. ](*,)
User avatar
Bob
Moderator
Moderator
 
Posts: 5925
Joined: Wed Feb 21, 2007 4:49 am
Location: Southern California, USA

Re: audacity.exe encountered problem... needs to close

Postby Chuck Engels » Wed Mar 18, 2009 9:03 am

Bob wrote: I have no idea why you are having problems.


Me either, I don't have any problems at all.
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
User avatar
Chuck Engels
Super Moderator
Super Moderator
 
Posts: 18155
Joined: Sun Feb 11, 2007 10:58 pm
Location: Atlanta, GA

Re: audacity.exe encountered problem... needs to close

Postby rfjg » Wed Mar 18, 2009 11:47 am

I have a wav file I export from PE4, it crashes Audacity (1.2.6 or current beta) in one of two ways. 1) The file opens, but crashes when you try to play. 2) crashes while trying to open file.

If I load this file into another wav editor, and save (with or without changes) then Audacity works with the file, no issues.

How can I attach it to this post so that maybe Bob or Chuck, could try to open this file with Audacity on your systems? Thanks

Uploaded to http://muvipix.com/cpg/albums/userpics/10525/FlowMeter-err.wav
User avatar
rfjg
Senior Contributor
Senior Contributor
 
Posts: 270
Joined: Mon Oct 15, 2007 10:36 am
Location: Canada

Re: audacity.exe encountered problem... needs to close

Postby Chuck Engels » Wed Mar 18, 2009 2:13 pm

Well you are right, and so are me and Bob :)

Premiere Elements 4, my least favorite of all Premiere Elements versions, does produce a WAV file that crashes Audacity on my machine as well.
Version 3 produces a perfectly fine WAV file that Audacity has no problems with :)

I almost always use version 3, but have been starting to use version 7 a little more all the time.
I don't have version 7 on this machine so maybe someone could test it. Could just be a problem with version 4, that is what I am assuming.

One thing I did notice;
the version 4 export was 26 mb while the version 3 export was only 5.5mb, the exact same audio clip in both version :-8
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
User avatar
Chuck Engels
Super Moderator
Super Moderator
 
Posts: 18155
Joined: Sun Feb 11, 2007 10:58 pm
Location: Atlanta, GA

Re: audacity.exe encountered problem... needs to close

Postby Chuck Engels » Wed Mar 18, 2009 2:19 pm

Correction, I exported more audio from v4 than I thought.
When I exported the clip again it was 5421k but the clip from version 3 is 5431k, still a difference but not nearly as big.
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
User avatar
Chuck Engels
Super Moderator
Super Moderator
 
Posts: 18155
Joined: Sun Feb 11, 2007 10:58 pm
Location: Atlanta, GA

Re: audacity.exe encountered problem... needs to close

Postby Bob » Wed Mar 18, 2009 2:47 pm

OK, I downloaded the FlowMeter-err.wav file and it opened in Audacity 1.2.6 with no errors or problems.

I am running Vista Home Premium 32bit. That may have a bearing on this.
User avatar
Bob
Moderator
Moderator
 
Posts: 5925
Joined: Wed Feb 21, 2007 4:49 am
Location: Southern California, USA

Re: audacity.exe encountered problem... needs to close

Postby rfjg » Wed Mar 18, 2009 3:04 pm

I'm running XP pro SP3, I have Vista machine at home, I'll try the file on that machine. Also, When the file is uploaded to the Gallery, does it do any processing on the file? maybe I sould send as .zip.
User avatar
rfjg
Senior Contributor
Senior Contributor
 
Posts: 270
Joined: Mon Oct 15, 2007 10:36 am
Location: Canada

Re: audacity.exe encountered problem... needs to close

Postby Chuck Engels » Wed Mar 18, 2009 3:46 pm

rfjg wrote: Also, When the file is uploaded to the Gallery, does it do any processing on the file? maybe I sould send as .zip.


We don't do anything to any of the uploaded files, data, video, or anything else. No compression, no conversions, nothing at all :)
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
User avatar
Chuck Engels
Super Moderator
Super Moderator
 
Posts: 18155
Joined: Sun Feb 11, 2007 10:58 pm
Location: Atlanta, GA


Return to Editing / Conversion / Formats 


Similar topics


Who is online

Users browsing this forum: No registered users and 12 guests