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Organizer not recognizing GPS info?

Specific to Premiere Elements version 15

Organizer not recognizing GPS info?

Postby schoenie3456 » Tue May 30, 2017 1:40 pm

Hi!

Today I turned GPS info on on my mobile (Sony Z2). Unfortunately, Organizer does not recognize the location info in the video files. ](*,)

I contacted Adobe , the confirmed the GPS info is in my video files, but they can not provide a solution??!!

Anyone else facing this problem?

This: If the photos and videos you are importing have GPS information, Elements Organizer maintains the location information and automatically places the imported photos and videos on the map in the correct location.

does not prove to be right......

source: 'https://helpx.adobedotcom/elements-organizer/using/adding-places.html'
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Re: Organizer not recognizing GPS info?

Postby Steve Grisetti » Tue May 30, 2017 3:02 pm

It does work for me. Though the Organizer may not respond to every form of GPS metadata.

Or you may well have found a bug in the program! Are you on a Windows or Mac computer?

If it is a bug, you definitely should advise Adobe.
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Re: Organizer not recognizing GPS info?

Postby schoenie3456 » Sun Jun 11, 2017 7:55 am

Steve Grisetti wrote:It does work for me. Though the Organizer may not respond to every form of GPS metadata.

Or you may well have found a bug in the program! Are you on a Windows or Mac computer?

If it is a bug, you definitely should advise Adobe.


I'm on a Windows computer and Adobe acknowledged that it's a bug.
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Re: Organizer not recognizing GPS info?

Postby Steve Grisetti » Sun Jun 11, 2017 8:07 am

Thanks for the follow-up, schoenie. If Adobe is aware of it, hopefully they will fix it.
3.4 ghz i7-4770 running Windows 10 64-bit with 12 gigs RAM; three internal 500 gig SATA drives. Also iMac 2.6 ghz dual-core, 4 gigs of RAM, running OSX El Capitan and Boot Camp Windows 10 64-bit.
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Re: Organizer not recognizing GPS info?

Postby schoenie3456 » Sat Jul 01, 2017 3:38 am

Steve Grisetti wrote:Thanks for the follow-up, schoenie. If Adobe is aware of it, hopefully they will fix it.

I hope so too! :mrgreen:
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