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Free trial banner still there after purchase
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Free trial banner still there after purchaseI purchased and downloaded Premiere Elements 14 and Photoshop Elements 14 from Amazon a week ahead of the expiration date for my month long free trial. During the trial version period I was working on a new project, I stopped at about the ten minute mark and decided to commit to Pre Elements 14 and Photoshop Elements 14. When I reopen Premiere Elements 14 now since my purchase, I still have the banner across the time line saying "Created in Free trial version". How will I be able to continue my project without the banner. Should have the banner disappeared after my purchase? Thanks for any advise on this problem.
Re: Free trial banner still there after purchaseIn the project or on the export?
Re: Free trial banner still there after purchaseJust so we understand better what's happening, when you purchased your copies of Premiere Elements 14 and Photoshop Elements 14, you should have received a product serial number. That serial number needs to be entered into the software to convert the trial version to a paid unrestricted version. Did you enter that serial number into the software?
Re: Free trial banner still there after purchaseEven after you activate the software, the banner will appear on video you rendered while you were using the trial.
To delete these files, go to the directory folder where your project (.prel) file is stored and open the Adobe Premiere Elements Preview Files folder. Delete the .PRV folder that has the same name as your project. You won't delete any work in progress. Just the preview renders. They and the folder will be recreated the next time you render your timeline. HP Envy with 2.9/4.4 ghz i7-10700 and 16 gig of RAM running Windows 11 Pro
Re: Free trial banner still there after purchaseProblem solved. Thanks to all of the Muvipix community especially Steve. Once again you were kind enough to answer and give the solution to my problem. You are a storehouse of knowledge and we are all fortunate to have you as a resource.
Re: Free trial banner still there after purchaseGreat news! Glad we could help!
HP Envy with 2.9/4.4 ghz i7-10700 and 16 gig of RAM running Windows 11 Pro
Re: Free trial banner still there after purchase1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.
2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
7 posts
• Page 1 of 1
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